TANNADY, Hendy; MOYANA JAYA, Melly; CANDRA, James; DARMA, Ivan Dwi; WIJAYA, Steven Surya. How to Increase Customer Satisfaction at Minimarket with using Servqual Analysis?. Journal of Applied Business, Taxation and Economics Research, [S. l.], v. 2, n. 4, p. 401–407, 2023. DOI: 10.54408/jabter.v2i4.183. Disponível em: https://equatorscience.com/index.php/jabter/article/view/183. Acesso em: 3 sep. 2026.