Tannady, Hendy, Melly Moyana Jaya, James Candra, Ivan Dwi Darma, and Steven Surya Wijaya. 2023. “How to Increase Customer Satisfaction at Minimarket With Using Servqual Analysis?”. Journal of Applied Business, Taxation and Economics Research 2 (4):401-7. https://doi.org/10.54408/jabter.v2i4.183.