The Influence of Influencer Marketing and Store Atmosphere on Purchase Decision through Purchase Intention as Intervening Variable
A Case Study on Café Consumers in Malang City
DOI:
https://doi.org/10.54408/jabter.v4i3.372Keywords:
Influencer Marketing, Store Atmosphere, Purchase Decision, Purchase IntentionAbstract
This study investigates the influence of Influencer marketing and Store atmosphere on Purchase decision with Purchase intention as an intervening variable among café consumers in Malang City. Based on the Theory of Planned Behavior (TPB), the research aims to fill research gaps concerning the effects of these variables in the rapidly evolving context of digital marketing. The research employed Smart PLS SEM to analyze data from 385 respondents of Generation Z aged 12-27 years. The results indicate that Influencer marketing has a positive and significant impact on Purchase intention, though it does not directly affect Purchase decision. Conversely, Store atmosphere significantly influences both Purchase intention and Purchase decision among café consumers in Malang. Furthermore, Purchase intention acts as a significant intervening variable between Influencer marketing, Store atmosphere, and Purchase decision. These findings provide insights for café owners and marketing practitioners to consider effective strategies in enhancing the influence of store atmosphere and utilizing influencers to improve consumer purchase decisions
Downloads
References
Aisah, I. N., & Wahyono. (2018). The Influence Of Store Atmosphere, Product Knowledge And Brand Image Toward Purchase Decision Through Word Of Mouth. Management Analysis Journal, 7(2), 189–200. http://maj.unnes.ac.id
Anderson, S., & Sin, L. G. (2020). The Influence of Store Atmosphere on Purchasing Decisions and Customer Satisfaction: A Case Study at the Pacific Restaurant, Blitar. Journal of The Community Development in Asia , 3(3), 70–78.
Andiyani, R. A., & Susandy, G. (2022). The impact of online marketing influencers on consumer purchase decisions. Marketing Management Studies, 2(2), 152–165.
Anjani, S., & Irwansyah, I. (2020). The Role of Social Media Influencers in Communicating Messages Using Instagram. Polyglot: Jurnal Ilmiah, 16(2), 203–229.
Ayuni, D. M., & Prasetyawati, Y. R. (2020). The influence of celebrity endorsement and the advertisement message towards Telkomsel’s product awareness and its impact on the purchase intention. International Journal of Business Studies, 3(2), 110–119
Bahi, H. A., Pratikto, H., & Dhewi, T. S. (2020). The impact of e-wom and advertising on purchase decision si. se. sa syar’i clothes with brand awareness as an intervening variables (a study on si. se. sa fashion consumers). International Journal of Business, Economics and Law, 23(1), 255-261.
Dapas, C. C., Sitorus, T., Purwanto, E., & Ihalauw, J. J. O. (2019). The Effect of Service Quality and Website Quality of Zalora.com on Purchase Decision as Mediated by Purchase Intention. Calitatea, 20(169), 87–92. https://iprice.co.id/insights/mapofecommerce/#iema
Erlinda, R. P., & Anggraeni, R. (2020). The Effect Of Store Atmosphere Dimension Toward Purchase Intention (Study On Warunk Upnormal Malang Consumer). Jurnal Ilmiah Mahasiswa FEB, 8(2). www.topbranaward.com,
Fikri, M. Z., & Mulazid, A. S. (2018). Pengaruh Brand Image, Lokasi Dan Store Atmosphere Terhadap ProsesKeputusan Pembelian Konsumen Pada Minimarket “Kedai Yatim.” Jurnal Syarikah , 4(1), 22–32.
Francioni, B., Savelli, E., & Cioppi, M. (2018). Store satisfaction and store loyalty: The moderating role of store atmosphere. Journal of Retailing and Consumer Services, 43, 333–341. https://doi.org/10.1016/j.jretconser.2018.05.005
Handayani, N. T., & Usman, O. (2021). The Effect Of Online Customer Review, Influencer Marketing, Quality Website On Purchase Decisions Online On Online Marketplace Shopee. Influencer Marketing, Quality Website on Purchase Decisions Online on Online Marketplace Shopee.
Isyanto, P., Sapitri, R. G., & Sinaga, O. (2020). Micro Influencers Marketing and Brand Image to Purchase Intention of Cosmetic Products Focallure. Systematic Reviews in Pharmacy, 11(1), 601–605. https://doi.org/10.5530/srp.2020.1.75
Juharsah, & Hartini. (2019). The Influence of The Store Atmosphere on Purchasing Decisions on Consumers of Mini Markets in The City of Kendari. IOSR Journal of Business and Management, 21(6), 94–99. https://doi.org/10.9790/487X-2106059499
Mahmudan. (2024, January 9). Bisnis Kafe-Restoran di Malang Tumbuh 20 Persen. Jawa Pos, Radar Malang. https://radarmalang.jawapos.com/kota-malang/813710405/bisnis-kafe-restoran-di-malang-tumbuh-20-persen
Mammadli, G. (2021). The Role Of Brand Trust in The Impact Of Social Media Influencers On Purchase Intention. Available at SSRN 3834011. https://ssrn.com/abstract=3834011
Mandiri, L. N. P., Jamhari, J., & Darwanto, D. H. (2022). Influencer Marketing Affect Consumer Purchase Decisions On Cimory Product. Agro Ekonomi, 33(2), 80. https://doi.org/10.22146/ae.73195
Mishra, S., & Pandey, V. (2023). Effect of Influencer Marketing on PurchaseIntention a Systematic Review and Meta-Analysis. International Journal of Scientific Research in Engineering and Management, 7(5). https://doi.org/10.55041/IJSREM20670
Monoarfa, H., Juliana, J., Setiawan, R., & Karim, R. A. (2023). The Influences Of Islamic Retail Mix Approach On Purchase Decisions. Journal of Islamic Marketing, 14(1), 236–249. https://doi.org/10.1108/JIMA-07-2020-0224
Pamungkas, A., & Pramesti, D. A. (2021). Pengaruh Atmosfir Store, Brand Identity, Dan Social Media Marketing Terhadap Keputusan Pembelian Dengan Variabel Mediasi Minat Beli (Studi Empiris Pada Kedai Kopi Janji Jiwa). Borobudur Management Review, 1(1), 12–31. https://doi.org/10.31603/bmar.v1i1.5009
Pidada, I. A. I., & Suyasa, P. G. G. T. (2021). The Impact Of Content Marketing, Influencers, And E-Promotion On Purchase Intention. Jurnal Ekonomi Dan Bisnis Airlangga, 31(2), 117. https://doi.org/10.20473/jeba.v31i22021.117-123
Prastika, N. D., & Andiska, J. T. P. (2022). The Interrelationship of Store Atmosphere and Price of Goods in Consumer Purchasing Decisions. Inovbiz: Jurnal Inovasi Bisnis, 10(1), 68–74. www.ejournal.polbeng.ac.id/index.php/IBP
Rahayu, W. P., Kusumojanto, D. D., Martha, J. A., Ningsih, G., & Hapsari, N. T. (2021). The Role of Digital Marketing, Innovation, Self-Efficacy in Business Sustainability At the Rengginang Industrial Centre in the New Normal. International Journal of Business, Economics and Law, 24(6), 88-95.
Rakhmawati, R. K., & Trenggana, A. F. M. (2018). Pengaruh Store Atmosphere, Product Assortment Dan Harga Terhadap Minat Beli Pada Transmart Carrefour Buah Batu Bandung. Jurnal Riset Bisnis Dan Manajemen, 8(2). http://finance.detik.com
Rakib, M. R. H. K., Pramanik, S. A. K., Amran, M. Al, Islam, M. N., & Sarker, M. O. F. (2022). Factors affecting young customers’ smartphone purchase intention during Covid-19 pandemic. Heliyon, 8(9), 1–11. https://doi.org/10.1016/j.heliyon.2022.e10599
Sembiring, P. W. (2021). The Effect Of Store Atmosphere On Purchase Decisions At Chirurgie Cafe And Books Medan. Inspirasi & Strategi (INSPIRAT): Jurnal Kebijakan Publik & Bisnis, 12(1), 24–30. www.ejournal.isha.or.id/index.php/Inspirat
Solihin, D., Ahyani, & Setiawan, R. (2021). The Influence of Brand Image and Atmosphere Store on Purchase Decision for Samsung Brand Smartphone with Buying Intervention as Intervening Variables. International Journal of Social Science and Business, 5(2), 262–270. https://ejournal.undiksha.ac.id/index.php/IJSSB/index
Sulistiyawati. (2021). Pengaruh Media Sosial, Lokasi, Dan Store Atmosphere Terhadap Niat Beli Di Cafe. Jurnal Ilmu Manajemen, 9(3).
Wijaya, & Zulfa, M. (2017). The Effect Of Word Of Mouth, Price Perception, Brand Image And Trust On Purchase Decision Using Purchase Intention As An Interveningvariable (Study At Middle Class Housing In Semarang). International Journal of Islamic Business Ethics, 2(3), 1–12.
Yani, N. W. M. N. (2022). Viewing Marketing 4.O : Role Of Influencer Marketing, Brand Equity, And Brand Preference On Purchase Intention Of Endek Cloth. International Conference on Industrial Revolution 4.0, 1(1), 302–325.
Yanti, M. M., & Budiatmo, A. (2020). Pengaruh Store Atmosphere Dan Harga Terhadap Keputusan Pembelian Melalui Minat Beli Sebagai Variabel Intervening (Studi Pada Konsumen Gelael Ciputra Mall Semarang). Jurnal Administrasi Bisnis, 9(4), 582–589.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Rif’atul Khusnia, Heri Pratikto, Wening Patmi Rahayu

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
This journal is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.