Strengthening People Engagement in Aerospace Component Manufacturing: A Qualitative Study of Culture, DE&I, and Employee Participation

Authors

  • Candra Haryanto School Business and Management, Institute Technology Bandung
  • Ahmad Ghazali School Business and Management, Institute Technology Bandung

DOI:

https://doi.org/10.54408/jabter.v5i3.550

Keywords:

employee experience, pulse surveys, culture council, employee engagement, DE&I

Abstract

Implemented at a manufacturing site, culture-building initiatives such as a Culture Council, Women Forum events, and Diversity, Equity, and Inclusion (DE&I) programs were studied to determine their impact on employee engagement and organizational results. The purpose of this study is to get a better understanding of how these integrated activities affect the views, experiences, and overall work environment of employees. With the use of internal engagement indicators to bolster triangulation, a qualitative case study technique was used, which included conducting semi-structured interviews with individuals who were purposefully chosen. In order to extract meaningful patterns from the interview data, reflexive thematic analysis was used. Thirdly, a more positive organizational climate, indicated by high favorable engagement scores, was a cumulative effect of the three main findings: first, culture-building initiatives considerably increased employee voice and cross-functional participation; second, DE&I and Women Forum programs improved perceptions of inclusion and belonging; and third, these improvements individually contributed to the better climate. Employee experience, psychological safety, and organizational attitudes may all be greatly improved by cultural interventions that are participatory and inclusion-driven, according to the study's findings. These results show how valuable it is to combine inclusive practices with continuous listening methods, and they provide useful insights for firms that want to increase participation via integrated cultural initiatives. To learn more about how cultural initiatives work in different types of organizations, this study calls for further comparative and longitudinal studie.

Downloads

Download data is not yet available.

References

Albrecht, S. L., Bakker, A. B., Gruman, J. A., Macey, W. H., & Saks, A. M. (2015). Employee engagement, human resource management practices and competitive advantage. Journal of Organizational Effectiveness: People and Performance, 2(1), 7–35. https://doi.org/10.1108/JOEPP-08-2014-0042

Bailey, C., Madden, A., Alfes, K., & Fletcher, L. (2017). The meaning, antecedents and outcomes of employee engagement: A narrative synthesis. International Journal of Management Reviews, 19(1), 31–53. https://doi.org/10.1111/ijmr.12077

Culbertson, S. S., Weyhrauch, W. S., & Huffman, A. H. (2020). Measuring engagement with pulse surveys: Are shorter surveys still valid? Industrial and Organizational Psychology, 13(3), 321–325. https://doi.org/10.1017/iop.2020.44

Kaur, P., & Mittal, A. (2023). Women empowerment and workplace inclusion: A conceptual review. Gender in Management. https://doi.org/10.1108/GM-06-2022-0203

Nishii, L. H. (2013). The benefits of climate for inclusion for gender-diverse groups. Academy of Management Journal, 56(6), 1754–1774. https://doi.org/10.5465/amj.2009.0823

Randel, A. E., Galvin, B. M., Shore, L. M., et al. (2018). Inclusive leadership: Realizing positive outcomes through belongingness and uniqueness. Human Resource Management Review, 28(2), 190–203. https://doi.org/10.1016/j.hrmr.2017.07.002

Saks, A. M. (2019). Antecedents and consequences of employee engagement revisited. Journal of Organizational Effectiveness: People and Performance, 6(1), 19–38. https://doi.org/10.1108/JOEPP-06-2018-0034

Shore, L. M., Cleveland, J. N., & Sanchez, D. (2018). Inclusive workplaces: A review and model. Human Resource Management Review. https://doi.org/10.1016/j.hrmr.2018.06.002

Shuck, B., & Reio, T. G. (2014). Employee engagement and well-being: A moderation model and implications for practice. Journal of Leadership & Organizational Studies, 21(1), 43–58. https://doi.org/10.1177/1548051813494240

Aspers, P., & Corte, U. (2019). What is qualitative in qualitative research? Qualitative Sociology, 42(2), 139–160. https://doi.org/10.1007/s11133-019-9413-7

Hamilton, A. B., & Finley, E. P. (2019). Qualitative methods in implementation science: An introduction. Psychiatry Research, 280, 112516. https://doi.org/10.1016/j.psychres.2019.112516

Hennink, M. M., Kaiser, B. N., & Marconi, V. C. (2017). Code saturation versus meaning saturation: How many interviews are enough? Qualitative Health Research, 27(4), 591–608. https://doi.org/10.1177/1049732316665344

Hennink, M. M., & Kaiser, B. N. (2022). Sample sizes for saturation in qualitative research: A systematic review. Social Science & Medicine, 292, 114523. https://doi.org/10.1016/j.socscimed.2021.114523

Kallio, H., Pietilä, A. M., Johnson, M., & Kangasniemi, M. (2016). Systematic methodological review: Developing a framework for a semi-structured interview guide. Journal of Advanced Nursing, 72(12), 2954–2965. https://doi.org/10.1111/jan.13031

Nowell, L. S., Norris, J. M., White, D. E., & Moules, N. J. (2017). Thematic analysis: Striving to meet trustworthiness criteria. International Journal of Qualitative Methods, 16, 1–13. https://doi.org/10.1177/1609406917733847

Braun, V., & Clarke, V. (2019). Reflecting on reflexive thematic analysis. Qualitative Research in Sport, Exercise and Health, 11(4), 589–597. https://doi.org/10.1080/2159676X.2019.1628806

Byrne, D. (2022). A worked example of Braun and Clarke’s approach to reflexive thematic analysis. Quality & Quantity, 56(3), 1391–1412. https://doi.org/10.1007/s11135-021-01182-y

Men, L. R., Yue, C. A., & Liu, Y. (2020). “Vision, passion, and care:” The impact of charismatic executive leadership communication on employee trust and support for organizational change. Public Relations Review, 46(3), Article 101927. https://doi.org/10.1016/j.pubrev.2020.101927

Yin, R. K. (2018). Case study research and applications: Design and methods (6th ed.).

Creswell, J. W., & Poth, C. N. (2018). Qualitative inquiry and research design: Choosing among five approaches (4th ed.).

Kumar, R. (2022). Research methodology: A step-by-step guide for beginners (6th ed.)

Ravitch, S. M., & Riggan, M. (2017). Reason & rigor: How conceptual frameworks guide research (2nd ed.)

Downloads

Published

2026-02-28

How to Cite

Haryanto, C., & Ghazali, A. (2026). Strengthening People Engagement in Aerospace Component Manufacturing: A Qualitative Study of Culture, DE&I, and Employee Participation. Journal of Applied Business, Taxation and Economics Research, 5(3), 413–424. https://doi.org/10.54408/jabter.v5i3.550

Issue

Section

Articles