The Effect of Work Environment and Supervisors' Support on Employee Retention in Indonesian Sharia Bank Palopo City
DOI:
https://doi.org/10.54408/jabter.v5i4.593Keywords:
Work Environment , Support Boss , Retention Employees, Islamic BankingAbstract
Source Power man is asset strategically decisive sustainability and excellence competitive organizations , including in industry Islamic banking . Bank Syariah Indonesia, Palopo City Keep going make an effort maintain power Work professional through creation environment conducive work as well as strengthening support leadership . Research This aim For analyze influence environment work and support superior to retention employees at Bank Syariah Indonesia in Palopo City . Research use approach quantitative with method survey through distribution questionnaire to all over population consisting of of 50 employees . Data processed use analysis multiple linear regression with SPSS software. Environment Work influential positive However No significant to retention employees . On the other hand , support superior influential positive and significant to retention employees . In simultaneous , both variables influential significant to retention employee with mark coefficient determination of 0.960, which means 96% of the variation retention employee can explained by the environment work and support superiors , while 4% is influenced by other variables outside the model. Findings This confirm that support superior is more factors dominant in increase retention employees at Bank Syariah Indonesia in Palopo City . Research This give implications for management For strengthening retention strategies through improvement quality connection Work between leaders and employees .
Downloads
References
Amrianah, H. (2019). The Influence stress Work to performance Employees at the Barru Branch of Bank Sulselbar . Meraja Journal, 2 (1), 284693. https://www.neliti.com/publications/284693
Asmania , D., & Yanuarti , M. (2024). The Influence environment work and motivation Work to performance employees at BCA Bank, Pondok Indah Branch , South Jakarta City. Journal Scientific Management Voice ( Student Voice) Management ), 4 (3), 699–711. https://doi.org/10.32493/jism.v4i3.38159
Bakker, A. B., & Demerouti, E. (2007). The job demands–resources model: State of the art. Journal of Managerial Psychology, 22 (3), 309–328.
Becker, G.S. (1964). Human capital: A theoretical and empirical analysis, with special reference to education . Columbia University Press.
Blau, P. M. (1964). Exchange and power in social life . Wiley.
Dessler, G. (2020). Human resource management (16th ed.). Pearson Education.
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71 (3), 500–507. https://doi.org/10.1037/0021-9010.71.3.500
Ekowati , S., & Finthariasari , MF (2021). The influence of affective commitment and support superior to performance employees . Ekombis Review: Journal Scientific , 9 (2), 313–326.
Farla, W., Siregar, LD, & Bakri, S. (2020). The Influence support superiors , colleagues work and family to behavior services . Sriwijaya Management and Business , 18 (4).
Firjatullah , J., Wolor, CW, & Marsofiyati . (2023). The Influence environment work , culture work and load Work to performance employee . Journal Manuhara : Research Center Knowledge Management and Business , 2 (1), 1–10.
Frirnandi , FA, Zamroni, C., Hermawan, MP, Sakdiya , NC, Hanifah, Z., & Putri, NA (2025). The Influence leadership participatory and environmental Work to retention employees in the industry Retail Revenue : Lantern Business Management, 3 (1), 33–43. https://doi.org/10.59422/lbm.v3i01.574
Ghozali , I. (2018). Application Multivariate analysis with IBM SPSS 25 program ( 9th Edition ). Diponegoro University Publishing Agency .
Ghozali , I. (2021). Application multivariate analysis with IBM SPSS 26 program . Diponegoro University Publishing Agency .
Gujarati, D.N. (2012). Basic econometrics (5th ed.). McGraw-Hill Education.
Hanum Aula Rahmawati. (2019). The Influence management talent to performance employee through retention Employees at PD. BPR Bank Daerah Lamongan . Journal Knowledge Management , 7 (2), 419–429.
Hariani, ECPM (2023). The Influence environment work and motivation Work to level retention employees in the industry service . Journal of Trends Economics and Accounting Research, 4 (2), 563–568. https://doi.org/10.47065/jtear.v4i2.1012
Harras, H. (2024). Impact support leadership , support colleague work and support family to motivation Work Panin Bank employee . Academic: Journal Humanist Student , 4 (2), 638–649. https://doi.org/10.37481/jmh.v4i2.984
Herzberg, F. (1959). The motivation to work . John Wiley & Sons.
Hulu, WBJ, Telaumbanua , E., Halawa, O., & Mendofa , Y. (2024). The Influence satisfaction Work to retention employee with moderation style leadership transformational . Journal of Management Development, 5 (1), 7–15. https://doi.org/10.52970/grdis.v5i1.677
Jelita, SP, & Srimulyani , VA (2022). Impact development career and environment Work to improvement retention employees . JRMA ( Journal of Management and Accounting Research ), 10 (2), 153–162.
Kandita Permata Sari, V., & Jemadi . (2024). Influence environment work , compensation , and satisfaction Work to retention employee . Journal Management Strategic : Mantra Journal , 1 (2), 115–126.
Karina, V., Gadzali, SS, & Budiarti, I. (2020). The Influence environment Work to performance Employees at PT Hade Dinamis Sejahtera. The World of Business Administration Journal, 2 (1), 117–123.
Lusdiyanti , ES (2011). Analysis influence support leadership and support organization on performance and commitment affective PT INKA Madiun employees . Management and Accounting Research , 2 (3), 138–159.
Mardhiyah , M., Dinilhaq , NA, Amelia, Y., Arini, A., Hidayatullah, R., & Harmonedi , H. (2025). Population and sample in study Education . Educational Catalyst , 2 (2), 208–218.
Mardianti. (2020). Support top , price self and needs base psychological employee . Journal Psychology , 13 (2), 187–196.
Maritini, L., & Wajdi, MF (2020). Influence compensation , environment work and perceived organizational support towards retention employees of Muhammadiyah University of Surakarta.
Mawey , E., Moniharapon , S., & Saerang , R. (2024). Influence environment Work physical and non- physical on turnover intention. EMBA Journal , 12 (1), 911–921.
Melisa, S., Salsabilah, S., Syafutri, D., & Mulyadi. (2025). The Influence environment work and compensation to retention employees . Journal of Economics, Management , Accounting and Finance , 6 (3).
Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1 (1), 61–89.
Murda, SK (2022). The Influence supervisor support and resilience to retention employees . Journal of Economics, 33 (1), 1–12.
Ni Made Ari Kusuma Dewi, NLGS, & Ni Desak Made Santi Diwyarthi . (2024). The Influence environment Work to performance employees at PRL Hotel. TOBA: Journal of Tourism, Hospitality and Destination, 3 (4), 153–159.
Nurfadilah . (2025). Employees of Bank Syariah Indonesia, Palopo Branch [ Thesis ].
Paeno , P., Finatariani , E., & Mawardi , S. (2021). The role of compensation , environment work and support leadership in increase Spirit work . Scientific Journal of Reflection, 4 (2), 241–250.
Pradipta, PSA, & Suwandana , IGM (2019). The Influence compensation , satisfaction work and development career to retention employees . E- Journal Udayana University Management , 8 (4), 2409.
Pulubuhu , RM (2023). The Influence personality and motivation to performance employee through organizational citizenship behavior . Hasanuddin University.
Purba , EM, & Arnida Pohan, Y. (2024). The Influence environment work , load work and stress Work to retention employees . Widya Journal , 5 (1), 120–134.
Putra, I., & Rahyuda , A. (2016). The Influence compensation , environment work and perceived organizational support towards retention employees . E- Journal Udayana University Management , 5 (2).
Rahmawati, S. (2024). The Influence support leadership and commitment employee to start-up company Grab. Journal Multidisciplinary West Science, 3 (7), 911–915.
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87 (4), 698–714.
Robbins, S.P., & Judge, T.A. (2019). Organizational behavior (18th ed.). Pearson Education Limited.
Rohendra, T., Jannah, AR, & Fahlevi , R. (2024). Factors that influence retention employee Generation Z. Journal of Development Economics, Muhammadiyah Palopo College of Economics, 10 (2), 352.
Romadhoni , LC, Asmony , T., & Suryatni , M. (2015). The Influence burden work , environment work and support social on librarian burnout . Khizanah Al-Hikmah, 3 (2), 124–145.
Intercession Aufahasan Adzka, MSP (2022). Analysis factors that influence retention employees . Journal of Management Development, 33 (1), 1–12.
Santoso, S. (2015). Mastering statistics with SPSS 23. PT Elex Media Komputindo .
Setyani , A., & Dwiarti , R. (2024). The Influence culture organization , motivation work and environment Work to retention employees . Journal of Economic Spectrum, 7 (7), 52–65.
Sugiyono, & Noeraini, IA (2019). The Influence level trust , quality service and price to satisfaction Customers . Management Science and Research, 5 (5), 1–17.
Suhendar, AD (2021). The Influence compensation , satisfaction work and retention employee to performance employees . ATRABIS: Journal Administration Business , 7 (2), 182–193.
Sumantri , LD, & Bahrun, K. (2022). The Influence compensation and satisfaction Work to retention employee . Journal Management and Business , 3 (1), 11–21.
Sumarsid , S., & Permatasari , RI (2025). Factors that influence retention staff Generation Z. Journal Scientific M-Progress, 15 (1), 13–22.
Widyastuti , NDA, Susanti, R., & Social, JA (2025). Balance work-life as mediator supervisor support . J-Innovative.org, 5 , 6002–6015.
Yuliany , NC (2023). The influence of organizational and supervisor support on employee retention through employee engagement.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Innayatul Rohimah, Saharuddin, Halim Usman
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
This journal is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
